This Privacy Policy outlines the practices of PresidioPrime Appliance Repair regarding the collection, use, and sharing of information collected from users accessing our website. By using our site or contacting us via phone or service request form, you agree to the terms described herein.

Information Collection and Use

When you submit a service request form or contact us by phone, we collect personal information including your name, phone number, and email address. This information is used solely for responding to your inquiries and for service-related purposes in accordance with your request. Additionally, we may collect non-personal browsing data, such as IP address and browsing patterns, through the use of cookies and web beacons to enhance your user experience.

Sharing of Information

Your personal information may be shared with our trusted partners who assist us in providing repair services and operational support. We ensure that these partners maintain the confidentiality of your information and use it solely for the intended service-related purposes. Under no circumstances do we sell or rent your personal information to unaffiliated third parties.

Communication and Consent

By providing your contact information, you consent to receive communications from us and our partners via phone, email, or text message for service-related purposes. This includes but is not limited to confirmations, updates, and follow-ups regarding your service requests.

User Obligations and Rights

In using our website, you acknowledge and agree to waive your right to initiate or participate in any legal action against PresidioPrime Appliance Repair or its partners, beyond direct negotiations regarding disputes related to our website or services. If a dispute arises, the resolution will be limited to direct negotiation, and the maximum compensation for any related claims is capped at $100.

Costs Associated with Disputes

In the event of a dispute arising from or related to the use of our website or services, each party will be responsible for bearing their own legal fees and related expenses.

Opt-Out Option

If you wish to opt out of any future communication or modify the information we hold about you, please contact us at (415) 251-5613. We will take prompt action to address your request in accordance with applicable laws.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be reflected on this page, and we encourage you to review our policy periodically to stay informed about our current practices.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.